Privacy Policy

Privacy Policy

Effective Date: August 16, 2022

We at Chocbox, Inc. (“Chocbox”) take the privacy of all visitors to our websites very seriously. This privacy policy informs you how Chocbox handles privacy matters and processes your personal data.

This Privacy Policy covers all Chocbox websites, products, and services and the data that is shared by a visitor with us whether directly via www.chocboxla.com or via email. This policy provides an explanation as to what happens to any personal data that you share with us or that we collect from you either directly via these websites or via email. By using the Sites, you agree to the terms and conditions of this Privacy Statement. This site is targeted to users in the United States.

Information we collect:

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products, and other updates.

Text marketing: With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

While using our site, you may provide us with certain personal data that can be used to contact or identify you ("Personal Data"). Personal Data we collect in accordance with the law may include, but is not limited to:

  • When you create an account or sign up for marketing information, we’ll collect your first and last name, plus your email.
  • When you make a purchase, we’ll collect your first name, last name, company (if applicable), address, and phone number (if provided).
  • We’ll also capture your financial information via Shopify’s payment capture (such as Google Pay, Apple Pay, Amazon, PayPal) or also a recharge payment capture (stripe).

Information Collected Automatically:

Like many sites, we and our third-party service providers, such as advertising and analytics providers, use cookies, web beacons, and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device.

Use of cookies and data technologies:

Our sites use “cookies” (a small text file sent by your computer each time you visit our site) or similar data technologies to record log data. Many browsers default to accepting cookies. You may be able to change this setting in your browser and you can also clear your cookies. If you do, you may lose some functionality of our site. Check your browser’s help function to learn more about your cookie setting options.

We may use the following types of cookies:

  • Analytics: Google Analytics - These cookies monitor the performance of our website, counting page views, the number of unique visitors, and other statistics.

  • Social Media: Facebook - We use social media cookies to allow for sharing features, commenting, or to use a central log-in.

  • Advertising: To help us make emails more useful and interesting, we often receive a confirmation when you open an email from us if your computer supports such capabilities. You can opt out of receiving emails from us. Please see the Your Choices section below.

Use of Personal Data:

We use your Personal Data as described below:

  • To deliver and provide customer support on the product or service you requested or purchased from us. This may include transactional emails such as receipts, shipping information, and follow-up survey or communications.
  • To analyze our product and services, as well as the sites, and to perform audits, security and fraud monitoring and prevention.
  • To develop new products, enhance, improve or modify our existing product, identify usage trends, determine the effectiveness of our marketing efforts, and to operate our business.
  • To fulfill other purposes for which you provide your personal data.
  • To provide you with information, products, or services that you request from us.
  • To provide information on other products which we feel may be of interest to you or that you asked us to send to you.
  • To notify you about any changes to our sites, such as improvements or service/product changes, that may affect our service.
  • To conduct surveys or promotions.

Sharing and Disclosure:

We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared.

We share your information in the following ways:

  • With third-party service providers, agents, or contractors. We use other companies, agents, or contractors ("Service Providers") to perform services on our behalf or to assist us with providing services to you.

    • Shopify - to power our shopping cart. If you want to learn more about Shopify’s privacy practices, which are different than ours, please visit Shopify’s privacy notice.
    • Klayvio - segment users based on purchase characteristics and retarget;
    • Facebook - targeting and retargeting as described below;
    • Google – targeting and retargeting as described below;

Analytics:

As mentioned above, for analytics, we use Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/ Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Advertising:

We may use third-party Service Providers to show advertisements, which may include targeted advertisements on a third-party site after you have visited our website. We and the third-party service providers use cookies to inform, optimize, measure performance serve ads based on your previous visits to our site. Any tracking that a third party performs is subject to their own privacy notice.

Please note at this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.

Google AdWords/Analytics:

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

For more information on the privacy practices of Google